"Premium Homes managed the earthquake repairs to our 100-year-old house and did an excellent job. They got on with the work and kept us in the loop despite us being out of Christchurch for most of the build period.
Before the work began, they made an effort to build a relationship with us. This was invaluable later on when we had to rely on them from afar. The trust we had in them was well deserved, and a tribute to an organisation working in a community that has lost faith in many earthquake repairers.
As well as clear and regular communication, they understood our tight budget and stayed within it while still managing to indulge our special requests such as making rustic shelves out of the floorboards or building desks into cupboards. They even re-installed the fireplace facades so that they still look as if a fire might be lit in them.
They were patient with our decision-making about small details. And they gave us plenty of worthwhile advice, including replacing the old heat pump with a house-wide ducted system. They communicated when there were holdups with third parties and problems encountered, such as the leaking hot water cylinder.
The house is solid and level now and beautifully finished with a mix of remodelled and restored heritage features and lots of modern storage, and it will be warmer and healthy in winter. We thoroughly recommend the team at Premium Homes for price, advice and communication, excellent building quality and sympathetic treatment of an older home."
- Frances Caldwell and Jo Mackay